PPD 8 calls for all members of the community (not just government employees) to be prepared and contribute to improving resiliency. Digital mediums empower the public to provide instantaneous eye-witness reports when a situation is developing. Citizens are the true first responders to meta-disasters and we need to leverage their capabilities. Social media reports accumulate rapidly and can be overwhelming during a disaster. Emergency Managers need to influence technology development and help verify and organize the noise / clutter on social media sites such as Twitter, YouTube and Flickr. A more strategic approach and an interface between the public’s use of social media and government/public safety’s use of social media will yield improved situational awareness and actionable information for the whole community.
Please categorize this under Preparedness, Response and Recovery.