Responding to Long-Term Infrastructure Outages

As the Continuous Improvement Program (CIP) develops the FEMA Agency-wide 2017 Hurricane Season After-Action Review, we need the input and diverse perspectives of the entire FEMA team, the stakeholders we serve, and the partners we work with every day. We need your help to inform our future vision, direction, strategic goals, and operational objectives.

The CIP is conducting interviews, focus groups, and hotwashes with staff activated and deployed during the 2017 Hurricane Season, including the National Response Coordination Center, Regional Response Coordination Centers, Joint Field Offices, and division and branch offices. Continuous Improvement Coordinators (CICs) embedded across these operations have also collected data by observing and supporting missions executed by program areas. CIP is seeking additional feedback and engagement from employees at all levels and stakeholders about continued response and recovery efforts for Hurricanes Harvey, Irma, and Maria. The information collected during this IdeaScale campaign will feed into the larger continuous improvement effort at FEMA.

 

Responding to Long-Term Infrastructure Outages

  • Provide examples of ways responders adapted response and recovery operations due to a lack of power and communication, during the 2017 Hurricane Season.

 

CAMPAIGN BRIEF

As the Continuous Improvement Program (CIP) develops the FEMA Agency-wide 2017 Hurricane Season After-Action Review, we need the input and diverse perspectives of the entire FEMA team, the stakeholders we serve, and the partners we work with every day. We need your help to inform our future vision, direction, strategic goals, and operational objectives.

The CIP is conducting interviews, focus groups, and hotwashes with staff activated and deployed during the 2017 Hurricane Season, including the National Response Coordination Center, Regional Response Coordination Centers, Joint Field Offices, and division and branch offices. Continuous Improvement Coordinators (CICs) embedded across these operations have also collected data by observing and supporting missions executed by program areas. CIP is seeking additional feedback and engagement from employees at all levels and stakeholders about continued response and recovery efforts for Hurricanes Harvey, Irma, and Maria. The information collected during this IdeaScale campaign will feed into the larger continuous improvement effort at FEMA.

Submit your thoughts and ideas on this site. If you prefer, you can also email us here: FEMA-Feedback@fema.dhs.gov. Please feel free to comment on or discuss this topic between now and December 31, 2017. Off-topic comments will be moved to a separate area for discussion. Please note that not all comments will be incorporated into final After-Action Review products for the 2017 Hurricane Season.

Together, we will leverage the ideas garnered here to identify our lessons learned and best practices for the 2017 Hurricane Season After-Action Review.

FEMA’s social media pages are moderated channels, meaning all comments posted on FEMA’s social media pages will be reviewed for appropriate content. Comments that are off-topic or include abusive or vulgar language, spam, hate speech, personal attacks, advertisements or endorsements of products or similar content will not be posted. FEMA reserves the right to determine which comments are acceptable for its social media pages. You can read our full Social Media Comment Policy on fema.gov.

The purpose of the IdeaScale Campaign may be considered in part to include conducting Market Research as defined at Federal Acquisition Regulation Part 2, Definitions and as set forth at FAR Part 10, Market Research.

All companies and representatives providing input to this IdeaScale Campaign are reminded that FEMA conducts acquisitions for goods and services subject to criteria set forth via statute, executive order, the Federal Acquisition Regulation (FAR), and other criteria that govern the federal acquisition process as pertains to executive branch agencies, to include FAR Part 3, Improper Business Practices and Conflicts of Interest and FAR Part 9, Responsible Prospective Contractors.

No information that is presented in IdeaScale Campaign by any party or that is later conveyed by any party as relates to this IdeaScale Campaign qualifies any existing or prospective solicitation, contract, or any other procurement matter.

This is a public forum and any information provided in comments may be available to the public. The privacy policy of IdeaScale applies to this site. As such, please do not include information such as a FEMA case number, social security number, or any other personal information. If you choose to post personal information, you do so at your own risk.