We need to tap into all social-media, including crowdsourcing, Private Industry has recognized the value of two-way exchanges with their customers- and we can learn from them, in the emergency management and emergency preparedness arena. Our citizens are intelligent sensors, when equipped with social networking tools -we need to develop transparent and acceptable practices to empower individuals and community groups with specific emergency information, and also ask these citizens to share knowledge back with, and into, our first responder organizations, at the local level, so they can make more accurate and timely decisions, to save lives and protect property, across all types of hazards and events.
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