Improving FEMA Internal Processes and Human Capital

Culture Change/ Employee Morale

I am hearing a lot of chatter among employees regarding employee morale at FEMA. A key part of improving employee morale is analysis of the organization's culture. My suggestion would be to survey employees regarding the current organization culture at FEMA. Once you have that data, you will be able to develop a strategy for organization change to improve employee morale. Some questions for the survey may include: ...more »

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Improving FEMA Internal Processes and Human Capital

Reservist Training

Yearly Required Training - Deploy every reservist once per year for "deployment" training, this would include the required trilogy ethics training, WebTA and Concur. it would allow them to update passwords, be current in all their deployment requirements so these things would not have to be done on a disaster it is very time consuming in the field. rotating continuous courses at EMI would accommodate this and would ensure ...more »

Submitted by (@lorrams1)
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Improving FEMA Internal Processes and Human Capital

Move Regional offices out of high threat, hazard, cost areas

For whatever reason we located our Regional offices in some of the highest priced cities in the country. Most are not close to the state EOC where the Regional office is in, or even in the same city. For example, the Region IX office in Oakland, CA is located right in a major hazard area with fault lines running in all directions that could at any moment render the office and the entire Regional staff incapacitated. Additionally, ...more »

Submitted by (@jswartz4)
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Improving FEMA Internal Processes and Human Capital

Acronyms

National Incident Management System Alerts “strongly encourage” plain language internally. “Acronyms and Coined Words”; “DHS Lexicon, Acronyms and Abbreviations”; DHS Plain Language Guide; Plain Writing Act of 2010; Executive Orders; and National Incident Management System advise using plain language or avoiding acronyms. Do acronyms benefit anyone other than a writer? The reader is forced to hunt through a document ...more »

Submitted by (@mrountre)
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Improving FEMA Internal Processes and Human Capital

It's Not What You Know, But Who You Know

I have heard a few folks in the agency say, "It's not what you know, It's who you know." While I see nothing wrong with building a network, I see everything wrong with hiring your friends over qualified applicants and veterans. Hiring a friend of a friend is just the same. There is a Merit system in place for a reason, yet some folks are finding ways around it.

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Mitigation Investment for the Nation

PA Green Pilot Project

Sustainable practices with PA money. In the spirit of Executive Order 13693, DHS Directive 025-01, and FEMA Directive (FD) 108-3, Sustainable Performance and Environmental Management (initiatives that establish sustainability goals and meet federal and DHS requirements) and cognizant of climate change, the PA program could offer a pilot program where states could choose to obtain a reduction in the 25% cost-share, on ...more »

Submitted by (@lindapoll)
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Simplifying Recovery and Reducing Disaster Costs

FEMA Mobile Home Housing Missions

We really need to revisit the idea of a "Travel trailer" type of unit - Tiny homes, maybe, or just units built to different standards then the original TTs. The Mobile home units are not cost effective nor are they even a good solution for most survivors, home owners do not want to leave their property, most localities do no want Mobile Home parks in their communities, the Parks and units take too long to put in place ...more »

Submitted by (@lorrams1)
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Simplifying Recovery and Reducing Disaster Costs

Utilize GPS to aid in response and cost efficiency

Existing technology, which embodies GPS and mobile devices, easily facilitates added security and response time for FEMA. By employing this existing technology, accurate locations and sensitive response time during disasters are expedited and enhanced. FEMA should strongly consider utilizing GPS technology in their Government issued mobile smart phones: significantly increasing FEMA response efforts. The new location ...more »

Submitted by (@coulterjohnson)
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Improving FEMA Internal Processes and Human Capital

Reimburse employees for professional licenses/certifications and

FEMA should be encouraging the professional development of its workforce by reimbursing employees for obtaining and maintaining professional licenses/certifications. Many FEMA employees have professional credentials (CFM, PE, AICP, GISP, etc.) that they have worked hard to obtain and believe bring value to their roles at FEMA. These credentials demonstrate expert competency and knowledge in a particular field, and are ...more »

Submitted by (@rebecca.carroll)
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Improving FEMA Internal Processes and Human Capital

Cross-training is key to improved citizen, SLTT, and employee CX

When you ask a FEMA employee why they work here they often say a variation on "I was drawn to the mission" or "I want to help someone on their worst day". Yet, in our day-to-day work, the perspective of those we serve is missing. If we don’t know what they need and how much it matters to them then how can we best serve them? This is the third of three proposals on how we can reframe what we do to better understand ...more »

Submitted by (@chelsea.dangona)
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Simplifying Recovery and Reducing Disaster Costs

DSA and Disaster Related Cost Savings

When a disaster strikes, the Disaster Survivor Assistance (DSA) cadre deploys staff from FEMA Corp, CORE, and PFT with grades ranging across the board. DSA should be handled at the lowest level mainly through the FEMA Corp. It is understandable the FEMA logo is needed within the community after a disaster. However, at times the DSA are not deployed until months after the disaster reducing the impact of the FEMA logo ...more »

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Improving FEMA Internal Processes and Human Capital

Recruitment of Reservist and IM-COREs

I find it very concerning that FEMA is only at approximately 60% strength for Reservist and IM-CORE capacity. I did a little looking around on the intranet site to see what recruiting events are out there to try and see what the disconnect is. To my shock, it appears the only recruiting events we have listed are all in the DC area. (Please see the "FEMA's 25/75 Rule" as to why this is a bad thing.) I tried for 2 months ...more »

Submitted by (@owen.reese)
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