When you ask a FEMA employee why they work here they often say a variation on "I was drawn to the mission" or "I want to help someone on their worst day". Yet, in our day-to-day work, the perspective of those we serve is missing. If we don’t know what they need and how much it matters to them then how can we best serve them? This is the third of three proposals on how we can reframe what we do to better understand ...more »
Voting on Ideas
Vote for your favorite ideas by clicking on the up arrow.To undo an upvote, simply click the arrow again. This second click removes your vote.