Responding to Long-Term Infrastructure Outages

As the Continuous Improvement Program (CIP) develops the FEMA Agency-wide 2017 Hurricane Season After-Action Review, we need the input and diverse perspectives of the entire FEMA team, the stakeholders we serve, and the partners we work with every day. We need your help to inform our future vision, direction, strategic goals, and operational objectives.

The CIP is conducting interviews, focus groups, and hotwashes with staff activated and deployed during the 2017 Hurricane Season, including the National Response Coordination Center, Regional Response Coordination Centers, Joint Field Offices, and division and branch offices. Continuous Improvement Coordinators (CICs) embedded across these operations have also collected data by observing and supporting missions executed by program areas. CIP is seeking additional feedback and engagement from employees at all levels and stakeholders about continued response and recovery efforts for Hurricanes Harvey, Irma, and Maria. The information collected during this IdeaScale campaign will feed into the larger continuous improvement effort at FEMA.

 

Responding to Long-Term Infrastructure Outages

  • Provide examples of ways responders adapted response and recovery operations due to a lack of power and communication, during the 2017 Hurricane Season.